Resources

Managing victim engagement during active investigations shouldn’t pull detectives away from critical field work. When agencies rely solely on manual outreach, detectives face compounding administrative burdens, and vulnerable populations risk falling through the cracks.

VINE® Case Link closes early case communication gaps by automating baseline status milestones directly from your agency’s Records Management System (RMS) without requiring duplicate data entry or exposing confidential investigative notes.

Join the Equifax Public Safety product team for a fast-paced, 30-minute live demonstration. See how routine investigative updates generate automated notifications in near real-time, explore the victim experience on VINELink, and discover how the administrative portal, VINEWatch, delivers audit-ready compliance visibility across your jurisdiction.

What We’ll Cover:

• RMS Integration: How active RMS case files automatically initiate touchpoints for key milestones (case opened, detective assigned, warrant issued, arrest/custody) with zero added administrative overhead.
• The VINELink Victim Experience: A first-hand walkthrough of how crime-impacted individuals can easily manage registrations and choose their preferred communication channels.
• Strict Confidentiality Safeguards: How public milestone alerts remain strictly separated from sensitive investigative notes, preserving case integrity and officer safety.
• VINEWatch Admin & Compliance Reporting: Practical tools and centralized data to help manage registrations and support state grant funding and statutory reporting with VOCA-aligned metrics.
• Live Interactive Q&A: Direct answers to technical questions, integration timelines, and RMS compatibility.

Can’t join us? Register and we’ll send you a link to an on-demand recording of the event.
 

When an agency opens a complex case file, detectives must balance evidence collection, procedural accuracy, and field priorities against mounting caseloads. Navigating an active investigation requires managing limited operational resources while maintaining critical touchpoints with crime-impacted individuals to build trust and sustain participation. How an agency manages investigative workflows and structures its communication loop directly dictates investigative clarity, victim engagement, and case resolution metrics.

Join law enforcement veterans Mary Nero (Greensboro Police Department) and Matthew Stegner (ret. Senior Investigator, New York State Police) for a panel discussion exploring the operational realities of active investigations, victim-centered policing strategies, and how modern workflow tools support detective capacity.

What We’ll Cover:

• Caseload Management & Operational Hurdles: Overcoming administrative bottlenecks during pre-arrest phases and freeing detectives up for active field work.
• Trauma-Informed & Victim-Centered Policing: Practical approaches to balancing heavy caseloads with legally mandated updates, victim expectations, and transparency.
• Streamlining Communication Loops: Implementing consistent, predictable touchpoints to preserve witness retention, build community trust, and reduce secondary trauma.
• Modernizing Investigative Workflows: Leveraging workflow automation and RMS integrations to reduce administrative burdens while maintaining strict confidentiality.

Can’t join us? Register and we’ll send you a link to an on-demand recording of the event.
 

This guide introduces a 5-Point Checklist for Evaluating Victim Notification Solutions that puts the victim first and demonstrates how technology can keep them informed from the moment a case is opened.

It's understandable to feel uneasy about the possibility of an Affordable Care Act (ACA) audit. The good news is that understanding the process and being prepared, if one does arise, can help reduce your organization's risk and make the whole experience go much smoother. Download this guide for steps you can follow to help reduce risk and better ensure a smoother audit experience.

Learn how the VINE service combines protective order information, automation, and live support to keep stakeholders informed from the order being served to expiration.

Learn how the VINE service combines protective order information, automation, and live support to keep stakeholders informed from the order being served to expiration.

Learn how VINE Courts is part of VINE’s broad platform, complete with unique information and notification services for victims, defendants, advocates, law enforcement, and judicial personnel.

Learn how VINE Courts is part of VINE’s broad platform, complete with unique information and notification services for victims, defendants, advocates, law enforcement, and judicial personnel.